Find some useful tips as you get started on your journey into Dstny Engage. Your customers are going to enjoy the experience chatting with you!

Learn how to use the “Unified Inbox” to manage conversations & provide great customer experience to your customers.

Easily train the AI system from the dashboard without writing any code to answer your customer’s requests.

Connect to Facebook, WhatsApp & website, and learn how to customize each channel.

Capture, assign & solve customers’ complains in few steps.

Monitor your queues & individual agent’s activities throughout the day.

Generate reports that visualize data about your customer experience.

Understand the difference between each role & invite your team members.

Having troubles? Find a solution here or contact support for assistance.